Qevora Technologies — Last updated: July 2026
Legal review notice: Have this policy reviewed by qualified legal counsel before publication.
Processing time
Orders are processed within 1–2 business days (Monday–Friday, excluding statutory holidays). Each device receives a final quality check before it ships. You’ll receive a confirmation email when your order is placed and a second email with tracking when it ships.
Where we ship
We currently ship across Canada, to all provinces and territories. International shipping is not offered at this time; if that changes, this policy will be updated with destinations, rates, and duty information. Taxes and duties on any future international orders would be the recipient’s responsibility.
Carriers
We ship with Canada Post, UPS, Purolator, and FedEx, selecting the best option for your address and package. [REPLACE — remove carriers you don’t use.]
Shipping fees and free shipping
- Free standard shipping on orders over $150 CAD
- Orders below the threshold: flat rate of $20 or real-time carrier rates shown at checkout
- Remote-area surcharges may apply to some northern and remote postal codes; any surcharge is shown at checkout before you pay
Delivery estimates
| Region | Standard delivery (business days) |
|---|---|
| Ontario & Quebec | 1–3 |
| Atlantic Canada | 2–5 |
| Prairies & BC | 3–6 |
| Territories & remote areas | 5–10 |
Estimates begin when the carrier scans the package, and are not guaranteed. Weather, carrier volume, and remote routing can add time.
Tracking
Every shipment includes a tracking number, emailed to you and visible in My Account → Orders and on our Order Tracking page.
Signature and insurance
Orders over $200 ship with signature required by default. You may request signature service or additional shipping insurance on any order at checkout.
Address accuracy
Please double-check your shipping address at checkout. We are not responsible for delays or losses caused by an incorrect or incomplete address supplied by the customer. If you notice an error, contact us immediately — we can usually correct an address before the order ships, but not after.
Delays, lost, and damaged shipments
- Delayed: if tracking hasn’t updated for 5 business days, contact us and we’ll open a trace with the carrier.
- Lost: if the carrier confirms a package lost, we will replace the order or issue a full refund.
- Damaged: if your package arrives damaged, keep all packaging, photograph the damage, and contact us within 48 hours of delivery. We’ll arrange a replacement or refund and handle the carrier claim.
Order changes and cancellations
Contact us as soon as possible. Orders can be changed or cancelled only before they ship.
Contact
Shipping questions: itQevora@gmail.com· live chat during business hours.